Find answers to common questions about ChairWatch. Can't find what you're looking for? Contact our support team.
You can sign up for ChairWatch by visiting our download page and choosing your preferred platform. Our Essentials plan is completely free forever with no credit card required.
For web access, you need a modern browser (Chrome, Firefox, Safari, Edge). For mobile apps, iOS 14.0+ or Android 8.0+ is required.
Yes! ChairWatch supports importing client data from CSV files, and we can help you migrate from other scheduling systems.
Most businesses can get started with ChairWatch in under 30 minutes. Our setup wizard guides you through the process step by step.
Absolutely! You can set your working hours, break times, and customize your availability for different services and team members.
Yes, ChairWatch sends automated reminders via email and SMS to reduce no-shows. You can customize the timing and content of these reminders.
Yes! Your clients can book appointments 24/7 through your branded booking portal or directly from your website.
Yes, ChairWatch has native iOS and Android apps that allow you to manage your business on-the-go with full functionality.
We offer three main plans: Business Essentials (FREE forever), Business Plus ($10/month), and Business Advanced ($30/month). The Essentials plan includes everything you need to get started.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments.
Yes! Our Business Essentials plan is completely free forever with no hidden fees. It includes all the core features you need to run your business, from appointment scheduling to payment processing.
Convenience fees are small charges (3.5% + $1.50) on deposits and payments to cover payment processing. These are standard in the industry and help us keep your subscription costs low.
We offer the same level of support for all customers, including free Essentials users. Email support, comprehensive documentation, and onboarding assistance are available to everyone.
Yes! We offer free onboarding sessions, video tutorials, and comprehensive documentation to help you get the most from ChairWatch.
Absolutely! Our customer success team can help you with setup, data migration, and best practices to optimize your workflow.
Yes, we have an active community forum where users can share tips, ask questions, and connect with other ChairWatch users.
Yes, ChairWatch uses enterprise-grade security with SSL encryption, regular backups, and compliance with data protection regulations.
Yes, you can export your data at any time in various formats including CSV, PDF, and JSON.
You can export your data before cancellation. We'll keep your data for 30 days after cancellation in case you want to reactivate.
No, we never sell or share your data with third parties. Your data belongs to you and is only used to provide our services.
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Join hunreds of service providers who trust ChairWatch to grow their business. Start with our free Essentials plan today.