Pricing
Transparent pricing.
Start free and scale as you grow.
Two plans and one booking fee. Free for solo pros on Essentials: your client pays a small booking fee at checkout, so you pay us nothing.
Essentials
Everything you need to run your day
Free
Free forever, no card to start. Your client pays the booking fee at checkout, unless you choose to cover it.
Solo pros and anyone getting off paper
- Online booking and your own storefront
- Your calendar, walk-ins and the front desk
- Clients, history and notes
- Your services and prices
- Take card payments and deposits
- Point of sale and the cash drawer
- Collect loyalty points
- Reminders and confirmations
- Your money reports
- One location
Advanced
For a teamFor a team, a second chair, or a busier book
$30 a month
Covers up to 6 staff. Each extra person is $5 a month. You can go back to Essentials whenever you like.
Growing salons, teams and multi-location businesses
- Everything in Essentials
- Up to 6 staff, then $5 a month each
- Staff, roles, contracts and pay runs
- Commission, hourly, salary and booth rent
- More than one location
- Rooms, chairs and cabins
- Keep a card on file
- Intake and consent forms
- Your own wording on your messages
- Earnings by department and service
- Prices and times that differ by provider
The booking fee
One booking fee
3.5% + $1.50 on each appointment booked through ChairWatch. Your client pays it at checkout, unless you choose otherwise.
What your client sees
- Gel Full Set
- $95.00
- Booking fee
- 3.5% + $1.50
One extra line at checkout, the same as anywhere else they book online.
What lands with you
$95.00
Your full service price. The fee was on their side of the bill.
You can also split it, and you can change your mind any time. Most salons leave it on their clients, which is how it works out of the box.
Your client pays it
This is how it works out of the box. The fee shows up at checkout, like it does anywhere people book online, and your service price is what lands with you.
You carry it
Your client sees your price and nothing else. The fee comes out of what you take instead.
You split it
Pick how much your client covers, anywhere from none of it to all of it. You can change it whenever you like.
It is per appointment, not a cut of everything you sell. Retail, tips and anything you ring up at the counter are yours.
Card processing is handled by Stripe, the company that moves the card money. Their processing fee is separate from both your plan and the booking fee, and the money lands in your own bank account.
Side by side
What changes when you move up
| Feature | Essentials | Advanced |
|---|---|---|
| Monthly plan | Free | $30 a month |
| Staff included | 1 | 6 |
| Each extra staff member | n/a | $5 a month |
| Booking fee, per appointment | 3.5% + $1.50 | 3.5% + $1.50 |
| Choose who pays the booking fee | ||
| Online booking and your own storefront | ||
| Card payments, deposits and point of sale | ||
| Clients, notes and loyalty points | ||
| Invite your team and choose what each person can do | ||
| Pay your team: commission, hourly, salary and pay runs | ||
| Full booking site styling: layout, style, fonts, top bar and loading screen | ||
| More than one intake form, and forms for each service | ||
| Email campaigns | ||
| Keep a card on file and hold on it | ||
| More than one location | ||
| Rooms, chairs and cabins |
Straight answers
The money questions
Is it really free if I work on my own?
Yes, on Essentials. Your client pays the booking fee at checkout, so you pay us nothing. If you choose to cover the fee yourself, that is the only thing you would pay us. Card processing is Stripe’s and is separate.
What is the booking fee?
It is 3.5% plus $1.50 on each appointment booked through ChairWatch. By default your client covers it at checkout, the same way they would anywhere else they book online, so your service price is what lands with you.
Do I have to pass the booking fee on to my clients?
No. You choose. Leave it on your clients, carry it yourself, or split it so they cover part of it. You can change it whenever you like, and if you would rather your client never saw an extra line on the bill, just absorb it.
So what do I actually pay?
Two things, and they are separate. The booking fee of 3.5% plus $1.50 on each appointment, which you can pass on to your clients, and your plan, which is free on Essentials or $30 a month on Advanced. Card processing is Stripe’s and is separate from both.
How do I get paid?
Card money is moved by Stripe and lands in your own bank account. You set up an online payments account once, and after that it runs in the background.
Is my ChairWatch account the same as my payments account?
No, and it is worth knowing the difference. Your ChairWatch account is your login, your book and your clients. Your online payments account is with Stripe and is what moves the card money. They are two separate things and changing one does not touch the other.
What does ChairWatch cost?
Essentials is free forever, and your client pays the booking fee at checkout by default. Advanced is $30 a month, covering up to 6 staff, with each extra person at $5 a month. On top of your plan there is a booking fee of 3.5% plus $1.50 per appointment, which you can pass on to your clients. Card processing is Stripe’s and is separate from both.
What counts as a staff member on Advanced?
Anyone with their own login who takes bookings. Advanced covers up to 6 of them for $30 a month, and each extra person is $5 a month. Chair renters count, because they get their own book and their own pay.
Can I go back to the free plan?
Yes, any time. You keep your bookings, your clients and your history. The Advanced features switch off and nothing else does.
Do you take a cut of what I earn?
We do not take a percentage of everything you sell. What we charge is the booking fee on each appointment, 3.5% plus $1.50, which you can pass on to your clients, plus $30 a month if you are on Advanced. Retail, tips and anything you ring up at the counter are yours.
Try it on the free plan
Run your whole day on Essentials without giving us a card. Move up only when the business asks you to.
No card needed. No contract. Your clients stay yours.