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About us

We are building the platform
this industry deserves.

ChairWatch is made by OpenChair LLC. We are not a VC-backed company looking to reach some target revenue for investors. We started from how this work actually gets done and built outward from there.

How we are funded

ChairWatch is self-funded. No investors, no board, no pressure to squeeze the people who use it. We grow only when we help you grow and listen to your needs. This software is built for you, by you, through ChairWatch.

The story

It started with a real problem

Everybody in this industry runs on the same patchwork. A booking app that stops at the calendar. A notes app for formulas. A card reader on the counter that does not know who it just charged. A spreadsheet for what everyone earned. A shoebox for receipts.

None of it talks to the rest of it, so the person holding it all together is you, at eleven at night, after a full day on your feet. That is the actual job most software in this space leaves you with.

ChairWatch exists because that is a solvable problem and nobody was solving it for our industry specifically. Not for restaurants, not for dentists, not for generic small businesses. For the chair.

So we built one platform that runs the bookings, the clients, the money, the team, the stock and the reporting, and we built it with the people who would have to use it every day.

Who we are

The founders

William West

William West

Co-Founder and CEO

The Charismatic High-Energy Visionary

A New York City firefighter who retired from the department in 2024, and brought the same thing into ChairWatch: show up, do the work, look after the people counting on you. The reason this company is in the room at the shows, the classes and the competitions rather than watching from a desk.

Allan Thompson

Allan Thompson

Co-Founder and COO

The Strategic Analytical Tech Executive

The software architect behind the platform, coming out of the cold world of mission-critical operations for government and research buildings, banks and hospitals, to bring the joy of software to creatives, in systems that have to stay up while real money moves through them.

What we hold to

The Core Principles behind ChairWatch

These are not values on a wall. Each one has cost us something already, which is the only way to know a value is real.

Your clients are yours

We do not sell your clients somebody else’s availability, and there is no version of this where we do. You can export your whole book any day, including on the free plan.

Free Forever

Essentials is not a trial with a countdown. It is the whole of running a salon’s day, free forever, because the alternative is telling somebody starting out that they cannot afford to be organized.

A solo pro is a serious business

One person with one chair is running a business with clients, stock, tax and a reputation. We do not build a lesser version of the product for them.

Genuine, all the way through

No hype and no fine print. We tell you plainly what is ready and what is still being built, and we would rather earn your trust slowly than borrow it with big promises.

The people doing the work decide

The features that matter came from nail techs, stylists and barbers telling us what their day actually looks like, not from a room guessing at it.

It has to work on a Saturday

The busiest day is the day the software has to be boring and reliable. That shapes almost every technical decision we make.

Come and build it with us

The best parts of ChairWatch came from someone telling us their day did not work the way our software assumed. Tell us yours.

No card needed. No contract. Your clients stay yours.