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What’s new

The new ChairWatch
is here.

We rebuilt ChairWatch from the ground up, with the pros who use it every day. Your account came with you. Here’s everything waiting inside.

Log inWatch the tour
providers.chairwatch.com
The calendar for a whole team, one column per person.
A new booking pageYour own colors and fontsCalendarWalk-insTablet check-inDeposits and card holdsCard readersTap to PayPay over timeInvoicesGift cardsClient messagesEmail and text campaignsLoyaltyReviewsTeam chatPayrollBooth rentReportsYour Assistant

Built with you

Made with the pros who use it.

Nail techs, stylists, barbers, braiders and estheticians told us what slowed their day down. This is what we built back. Thirty seconds, start to finish: what your clients see, and what you see.

  • One place for the whole business, not ten logins
  • Works on your phone, your tablet and your computer
  • A real team on the other end when you need a hand

Shown: Galaxy Star Salon, a ChairWatch demo business.

Your booking page

A booking page that looks like you.

Your page got a full makeover. Pick your colors, your fonts, the sections you want and the way it loads. Clients book in a few taps on any phone.

  • Light, dark, or let each visitor choose
  • Drag your sections into any order
  • Add-ons, photos and your policies right in the booking
  • Clients sign in with an email link, Google or Apple
  • Sell gift cards, products and seats for your classes
A nail studio’s booking page on a phone, with a nail art photo, a Book a time button and the first services on the menu.
Picking a time on a phone: a month calendar showing how many times are open each day, and the times for the chosen day split into morning, afternoon and evening.
ChairWatch Providers
Picking the colors for a booking page: light, dark or both, a set to start from, and a color for each part of the page.

Your day

Your whole day, at a glance.

Day, week, month or agenda. Everyone on the team, or just you. Walk-ins, blocked time and booking requests all live in one calendar.

  • Booking requests you approve, with a window to answer
  • Walk-ins in a couple of taps
  • A tablet at the desk where clients check themselves in
  • Scan a client’s code to check them in
  • A “Just Me” view for anyone who only needs their own book
ChairWatch Providers
The salon calendar for one day, a column for each person on the team, filled with color-coded appointments showing the service, client, price and whether it is paid.
ChairWatch Providers
An appointment for acrylic nails: the time, the client, the service with its team member, a discount, the total and a Take payment button.
ChairWatch Providers
Checking in a client: scan the code on their phone, or type their booking code.

Getting paid

Get paid however your clients pay.

Card, cash, an app, a card reader at the desk or Tap to Pay on your phone. Every checkout shows each service, add-on, discount and deposit, line by line.

  • Deposits, card holds and cards on file
  • Card readers at the front desk
  • Tap to Pay on your phone with the new ChairWatch app
  • Pay over time with Klarna or Afterpay, when your Stripe account offers it
  • Receipts that carry your business’s name
  • Invoices, refunds, and undo for a checkout done by mistake
ChairWatch Providers
Checking out a visit: the balance due, ways to pay (cash, card on file, new card, card machine, gift card and more), and tip buttons.
ChairWatch Providers
The card readers page, with a reader at the front desk and a button to add another.

Your clients

Keep them coming back.

Every client’s history, notes and spend in one place. Message them, send a campaign, reward the regulars.

  • Client profiles with visits, notes and total spent
  • An inbox for client messages, photos included
  • Email and text campaigns (texts only go to people who said yes)
  • Loyalty programs, discounts and promo codes
  • Reviews you choose to show on your page
ChairWatch Providers
A client’s page: message, text or email buttons, two visits, total spent and the date of the last visit.
ChairWatch Providers
The inbox, with client conversations on the left and a message thread on the right.
ChairWatch Providers
A stamp card loyalty program: ten visits earns a reward.

Your team

A team that runs itself.

Roles and access for every person, pay that works itself out, and a chat that keeps everyone on the same page.

  • Custom roles, so each person sees what they need
  • Commission, pay periods, paydays and paystubs
  • Booth rent, collected on schedule
  • Time off and hours for each team member
  • Team chat, and more than one location if you have them
ChairWatch Providers
Team chat, with an Everyone thread and a message to a team member.

Your Assistant

An Assistant that knows your business.

Advanced plan

Ask it anything about your day, your clients or how to set something up. Put one on your booking page to answer client questions, in your tone.

  • Ask in plain words, right from your dashboard
  • An Assistant on your booking page that answers clients
  • You choose its name, its tone and what it should always know
ChairWatch Providers
Setting up the Assistant: one for you, one for your team, and one on your booking page with a tone and a name.

Getting going

Coming from another app? Bring it all over.

Move your clients, services and appointments across from the app you use today, and pick up right where you left off.

AcuitySquareGlossGeniusBooksyDaySmartSquarespace SchedulingVagaro

In your pocket

The new ChairWatch app.

Your calendar, your clients and your checkout, in your pocket. Tap to Pay turns your phone into a card reader. The old app no longer works, so grab the new one.

Download on the App StoreGet it on Google Play
  1. 1Tap Log inGo to www.chairwatch.com and tap Log in, top right.
  2. 2Use your usual emailThe same email address you have always signed in with.
  3. 3Set a new passwordThe first time, we send you a link by email or text to choose one. About a minute.

On the way

And we are just getting started.

The rest of the ChairWatch family is being built now. You will hear from us the day each one opens.

Coming soon

ChairWatch Educators

Classes, courses and students for educators and beauty schools.

Coming soon

ChairWatch Communities

A home for associations, networks and crews of pros.

Coming soon

ChairWatch Suppliers

The brands you use, closer to the pros who use them.

Your new ChairWatch is ready.

Log in, take a look around, and reply to any of our emails if you want a hand. A real person on our team will answer.

Get startedGet help

No card needed. No contract. Your clients stay yours.